GLOSSARY

Automated Contract Library

Our automated contract library that You can access through the System

Customer Portal

Our customer portal, that can be accessed by following this URL – https://docninja.zohodesk.com/portal/en/home

MSA

Our master services agreement, as may be updated from time to time, with the latest version that can be accessed by following this URL – https://docninja.io/msa/

Our Affiliates

Our directors, shareholders, employees, contractors and entities that We hold a controlling interest in

Proposal and Proposal Form

The written proposal containing business terms

SLA

Our service level agreement, as may be updated from time to time, with the latest version that can be accessed by following this URL – https://docninja.io/sla/

System

Our web application that a User accesses by providing their login credentials

Terms

The terms stipulated in Our MSA

Transaction

The commencement of a document creation process, or, if an API solution is provided, the commencement of the API process for a specific transaction

User

A person who accesses the System through Our Website or any customer-specific URL that We gave the User.

Website

https://docninja.io/

Website Terms of Use

Our website terms of use, as may be updated from time to time, with the latest version that can be accessed by following this URL – https://docninja.io/terms-of-use/