GLOSSARY
Automated Contract Library | Our automated contract library that You can access through the System |
Customer Portal | Our customer portal, that can be accessed by following this URL – https://docninja.zohodesk.com/portal/en/home |
MSA | Our master services agreement, as may be updated from time to time, with the latest version that can be accessed by following this URL – https://docninja.io/msa/ |
Our Affiliates | Our directors, shareholders, employees, contractors and entities that We hold a controlling interest in |
Proposal and Proposal Form | The written proposal containing business terms |
SLA | Our service level agreement, as may be updated from time to time, with the latest version that can be accessed by following this URL – https://docninja.io/sla/ |
System | Our web application that a User accesses by providing their login credentials |
Terms | The terms stipulated in Our MSA |
Transaction | The commencement of a document creation process, or, if an API solution is provided, the commencement of the API process for a specific transaction |
User | A person who accesses the System through Our Website or any customer-specific URL that We gave the User. |
Website | |
Website Terms of Use | Our website terms of use, as may be updated from time to time, with the latest version that can be accessed by following this URL – https://docninja.io/terms-of-use/ |